Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Wickes to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Wickes?
I assist customers around the showroom, answer calls, book customers in for home visits and design appointments, design lifestyle kitchens, keep showroom clean and tidy.
I have developed a new confidence with communicating and assisting customers. I have learnt how to design a kitchen and bathroom using the CAD system, how to measure a kitchen on a home visit.
I enjoyed the programme but it starts to get very repetitive towards the end.
It is very well organised and structured but I do feel like it is missing some areas that would be helpful, for example, solid surface training, shower panel training etc.
A lot of the colleagues and staff at wickes are very supportive and helpful, however I do struggle to receive support from management
A lot of support but sometime struggle to get an answer for questions without chasing
I believe I have become a much more successful KBA due to this apprenticeship
Hardly ever, at least towards my way and with my store.
Yes
A great company to work for if you are looking to progress and work your way up
I would say to go for it, have an open mind, network and get involved.
Details
Level 3 Apprenticeship
Customer Service, Sales
Farnborough, Hampshire
May 2024