Customer care Review

by McDonald's

Best Apprenticeship Employer

Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Dealing with complaints, making food and drinks, creating conversations with customers, greeting customers, maintaining a clean work place, getting stock out

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, developed new things about the company I’m working for within my job role

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy learning new things

    9/10
  • 4. How well organised/structured is your programme?

    • I get my scheduled time to do my work and meetings are planned a month in advance

    9/10
  • 5. How much support do you receive from your employer?

    • As much as I ask for it

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • We have teaching and learning sessions when I get stuck on things

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I can understand things better

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I’m not sure

    2/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • It’s a good opportunity

  • 10. What tips or advice would you give to others applying to McDonald's?

    • It can be hard but it’s also a good job

Details

Level 2 Apprenticeship

Hospitality Management

Bexhill

May 2024

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