Crew member Review

by McDonald's

Best Apprenticeship Employer

Rating

5.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role is varied from bagging and handing out orders, taking orders and payments, making food orders and delivering customer care service

    5/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Customer skills have improved as well as working as part of a team

    5/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy my apprentice program because it’s giving me a more detailed insight to hospitality and to support from my tutor is great!

    10/10
  • 4. How well organised/structured is your programme?

    • It’s quite unorganised within my store, I don’t get giving much time to complete my apprentice work at work so I mostly have to fit bits in at home however through lifetime it is very organised and really easy to get through to what I need

    6/10
  • 5. How much support do you receive from your employer?

    • Not a lot

    2/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It gives me more of a direction and service to provide giving my company’s status within hospitality

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I think so

    2/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • It’s good and helps improve skills alongside working

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Have fun with it

Details

Level 2 Apprenticeship

Customer Service

Ashington, Northumberland

May 2024

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