Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend HSBC to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to HSBC?
I am a cashier, I mostly deal with cash transactions and general enquiries for the bank.
Almost exclusively role-specific skills. I have cashiered at other places before.
Several issues with communication between every single line manager I have had with Kaplan's management or tutor team. The tutors are lovely but I can never get them to engage with my management or vice-versa. This has led to exam cancellations multiple times.
At best a day a week in a room on my own. Sometimes I even get a computer.
Tutors are nice but I barely see them. This is a kaplan financial issue, not a staff issue.
Not at all.
Yes though mostly it is after work drinks and I can't drink.
No
Despite good in-work benefits and above min-wage pay [though not by much!] the hours of commute I have wasted over 2 years and the various health issues that this has caused me as a disabled person have been awful.
There are other places available. The work benefits are hard to find elsewhere but they do exist. You likely won't progress quickly.
Details
Level 3 Apprenticeship
Customer Service
Canterbury
May 2024