Customer Care Review

My role is Customer Care. It is my responsibility to represent the Brand and to ensure customers are happy with their experience.

I've re-enforced general interpersonal skills, but also discovered new relevant legislation.

I enjoy learning new skills, but feel that the work could be more challenging.

I really enjoy being able to see what work I have coming up on my Learning Plan, and having the flexibility to work at my own pace.

There's always access to support, and with Apprenticeship Days, I get more physical support to help re-enforce my learning.

Loads.

It's still early stages of the Apprenticeship, but I feel that as a whole it will be immensely beneficial.

Yes, from various charity events, and different social events.

Yes

The team I work with has tried to accommodate me as much as possible, providing me with stability and consistency, and validation when needed.

If they're deciding to, go for it. Everything is adapted to your needs to support you and help you thrive.