Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • customer service , talking to customers and supporting them with day to day questions , helping them understand bills , computer improvement skills .

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • my confidence has improved so much whilst being at EE , my computer skills and my general day to day life skills have improved .

    9/10

  • 3. To what extent do you enjoy your programme?
  • even though it can be hard sometimes the endless support you get is more than enough to make the job enjoyable . i really enjoy talking to people every day

    8/10

  • 4. How well organised/structured is your programme?
  • very organised , i feel as though when i come to work everything is always set in place for me to be supported .

    9/10

  • 5. How much support do you receive from your employer?
  • my manager goes t endless routes to support everyone , it is a very supportive environment starting from dsily tasks , mental health , physical health .

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • elaine from Babington is a great help , she is always eager to push us further and help us with our programmes

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • i feel as though it does help in some way but we need the job more so to help with the apprenticeship work i would say

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • there are lots of things to get involved with especially charities ,sports events , music groups and many more .

    10/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • a great job to begin after school life with


  • 10. What tips or advice would you give to others applying to BT Group?
  • stick in with it , it can be hard to grasp at the start but it gets way better .


Details

Level 2 Apprenticeship

Sales

Newcastle upon Tyne

May 2024


View More Reviews

View More Jobs
Recruiting? See how we can help you