Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Daiy I work anon fault accident claim as we supply credit hire. So whilst hire is ongoing we will monitor the hire by contacting body shops and insurances about the repair or total loss of the vehicle and the update the customer

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Customer service skills especial. How to handle difficult conversations and admin skills

    9/10

  • 3. To what extent do you enjoy your programme?
  • Love learning new stuff

    10/10

  • 4. How well organised/structured is your programme?
  • Very well and it works well with my dyslexia

    10/10

  • 5. How much support do you receive from your employer?
  • Plenty I m given loads of time to do what is needed to be done

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • She is amazing and always there with great feed back

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I ve only just started but it is making more aware of what goes on in the business as a whole

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Some social outside of work and we always do different activities in work too

    10/10

  • 9a. Would you recommend Enterprise Mobility to a friend?
  • Yes


  • 9b. Why?
  • Its a great place to work. We are listened to and they do their best to make sure they are there for you


  • 10. What tips or advice would you give to others applying to Enterprise Mobility?
  • Do it. Its the best company I have worked for in 46 yrs.


Details

Level 3 Apprenticeship

Customer Service

Aldershot

May 2024


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