Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Training members of staff Dealing with customers (taking orders, complaints) Working in kitchen.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • More on the business aspect of my store.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have just started the programme but I have enjoyed learning more of behind the scences aspect instead of just always working upfront.

    9/10

  • 4. How well organised/structured is your programme?
  • Very, I understand the layout of the website and exactly what activities I need completing. I can get intouch with my coach in multiple ways and he's always in contact.

    10/10

  • 5. How much support do you receive from your employer?
  • Always in contact with them through workplace or in store.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Alot of support, again always in contact. Dan even got a tutor to help me get my maths.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I have more information about hospitality and it will help me move up the career ladder.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes I belive they have a football team.

    9/10

  • 9a. Would you recommend McDonald's to a friend?
  • Yes


  • 9b. Why?
  • Good wage Flexible Move up the career ladder


  • 10. What tips or advice would you give to others applying to McDonald's?
  • Be yourself and be always be polite.


Details

Level 2 Apprenticeship

Customer Service

Ashington, Northumberland

May 2024


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