Executive officer Review

by Department for Work and Pensions

Best Apprenticeship Employer

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Customer service, supporting people getting back into the Labour Market

7/10

2. Have you learnt any new skills or developed existing skills?

Developed my organisation skills

7/10

3. To what extent do you enjoy your programme?

I enjoy the projects and the stretching challenges, and the interactions with my tutor

9/10

4. How well organised/structured is your programme?

It's very well organised and my tutor's great at ensuring I understand what the requirements are and what needs to be done, she's always available to help clarify any questions I may have

10/10

5. How much support do you receive from your employer?

I have 1 day a week to complete my course work, I have had changes in Line managers recently so my new LM still catching up with what I do but very accommodating for the time that I require

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My tutor is always at the other end of the line or email If I need her or need more time, she's flexible to accommodate my needs and very supportive

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps me to better understand how the company I work for works, what the objectives are and how much is done behind the scenes to enable me to perform better at my work.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes there are

10/10

9a. Would you recommend Department for Work and Pensions to a friend?

Yes

9b. Why?

The support you get from the tutor is very valuable, the tasks vary and learning never gets boring.

10. What tips or advice would you give to others applying to Department for Work and Pensions?

familiarise yourself well with the platforms they use to complete tasks they can get a little time to get used to knowing your way around but generally intuitive. Go for it