Executive Officer Review

by Department for Work and Pensions

Rating

5.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

work coach, supporting universal credit claimants into work and training

5/10

2. Have you learnt any new skills or developed existing skills?

yes

6/10

3. To what extent do you enjoy your programme?

enjoy the parts relevant to my role, some parts such as customer retention is less relevant

5/10

4. How well organised/structured is your programme?

very well organised and structrued

8/10

5. How much support do you receive from your employer?

given time to complete apprenticeship- thats about it in terms of support.

4/10

6. How much support do you receive from your training provider when working towards your qualifications?

get a lot of support from TDO and they are available to answer questions when needed.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

helps me see the bigger picture

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

not that I have been made aware of

1/10

9a. Would you recommend Department for Work and Pensions to a friend?

Yes

9b. Why?

pension, pay above minimum, lots of room for progression and training

10. What tips or advice would you give to others applying to Department for Work and Pensions?

make sure you know what you're applying for. work coach is a tough role, and you have to be super organised, don't take things personally, able to have difficult conversations and not afraid to deliver tough messages.