NWLP Specimen Reception Manager Review

by NHS

Best Apprenticeship Employer

Rating

8.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I currently manage a team of 11 staff members in the reciepting, pre-analytical analysis and dispatching of over 2500 requests of pathology samples including Chemistry / Haematology / Microbiology and Histology on a daily basis. I am response for all areas of th running of the running of the department.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt lots of new skills as part of this course such as management and leadership styles, emotional intelligence, learning styles etc..

8/10

3. To what extent do you enjoy your programme?

The program is very interesting, it is very useful for me to help me develop as a leader and within my career. I find the workshops are not the most exciting but always presented well and very informative.

9/10

4. How well organised/structured is your programme?

The programme is extremely well structured and Nadya my tutor from paragon skills has been amazing. The feedback from my assignments is always very constructive and always positive.

9/10

5. How much support do you receive from your employer?

With my department being a very busy fast paced pathology department in a trauma centre I am always very busy however try to spare 1 hour per day to focus on my studies when i don't have a workshop to attend.

6/10

6. How much support do you receive from your training provider when working towards your qualifications?

Nadya the tutor from paragon skills has been extremly supportive and I can reach out to her whenever I have any questions. The regular review meetings are always very positive and she has always been very positive.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The qualification gives me greater knowledge and skills to perform better in my role and helps others recognise my experience and expertise.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend NHS to a friend?

Yes

9b. Why?

I have worked for th trust for over 18 years and I have enjoyed my time here and help to be working within Imperial or a senior management role for many years to come.

10. What tips or advice would you give to others applying to NHS?

It is a very busy challenging environment however all of the hard work and effect put into your role is worth it knowing you are helping with patient care and making a difference to the community.