Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • we work alone, my job is to make sure customers feel welcome and always know we are here to help. day to day, i am making sure customers enjoy their stay and return as loyal customers hopefully!

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • i have developed public speaking, which i never used to be able to do as much. i have learnt to listen better and help do what i can to change it while being empathetic.

    10/10
  • 3. To what extent do you enjoy your programme?

    • i enjoy my programme, i enjoy learning new things and gaining more and more confidence when i can.

    10/10
  • 4. How well organised/structured is your programme?

    • very organised, not once confusing. very helpful

    10/10
  • 5. How much support do you receive from your employer?

    • loads, if i need any help everyone is there to assist me.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • i receive a lot of support when needed, i don’t have any worries.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it kind of gives you a boost in confidence, and you learn more to understand what is what.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • we have GOSH, we have done quiz nights and also people are doing bag packing in shops.

    10/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • i think it’s a very good company to work for, they have an amazing apprenticeship to go along with it if wanted.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • have confidence! but if you don’t you will build it!

Details

Level 2 Apprenticeship

Catering

Gloucester

May 2024

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