Customer Solutions Advisor Review

by PlusNet PLC

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I fix broadband, landline and email issues.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Got better speaking to people.

    10/10
  • 3. To what extent do you enjoy your programme?

    • A lot.

    10/10
  • 4. How well organised/structured is your programme?

    • Very.

    10/10
  • 5. How much support do you receive from your employer?

    • As much as I need.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Loads.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Allows to me connect with my customers.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No.

    10/10
  • 9a. Would you recommend PlusNet PLC to a friend?

    • Yes

  • 9b. Why?

    • Very good benefits.

  • 10. What tips or advice would you give to others applying to PlusNet PLC?

    • The job is mainly logic and common sense.

Details

Level 2 Apprenticeship

Customer Service

Sheffield

May 2024

View More Reviews
Recruiting? See how we can help you