Member representative Review

by Nationwide

Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Being the first point of contact for members in branch. helping them look after accounts on their channel of choice

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Confident speaker Knowledge of the industry

    6/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed learning the knowledge of the industry

    6/10
  • 4. How well organised/structured is your programme?

    • I dont think the course was explained well at the start

    6/10
  • 5. How much support do you receive from your employer?

    • 8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • sometimes it is hard to get hold of your coach

    5/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 10/10
  • 9a. Would you recommend Nationwide to a friend?

    • Yes

  • 9b. Why?

    • It is a good opportunity to expand my knowledge and expertise

  • 10. What tips or advice would you give to others applying to Nationwide?

    • Do it!

Details

Level 3 Apprenticeship

Customer Service

Birmingham

May 2024

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