Senior Network Protection Investigator Review

by Thames Water

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Managing a team of investigators who conduct engagement and enforcement visits to food service establishments. Reviewing cases and taking legal action if required. Reviewing polices and processes to ensure they are efficient.

10/10

2. Have you learnt any new skills or developed existing skills?

Managing self in terms of personal development and emotional intelligence. Communication skills both verbal and written have increased significantly. Learned various methods for problem solving, decision making, and project planning.

9/10

3. To what extent do you enjoy your programme?

I have thoroughly enjoyed the programme which was not what i expected in terms of the amount of work involved. My personal tutor has been excellent and provided me with all the support needed for each subject area.

9/10

4. How well organised/structured is your programme?

Overall the structure has been good, many of the topics overlap as do some of the essay questions. I do feel that the seminars do not always cover all the topic areas for that particular subject and only touch the surface, i appreciate that some topics are very large.

7/10

5. How much support do you receive from your employer?

My employer has been excellent in supporting me through the program.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

As mentioned already my personal tutor has been excellent, he has supported me to achieve the required level for each topic area.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Understanding many areas of business operations has made me more confident and enabled me to identify and embed new ideas. I now feel that I possess good all round knowledge regarding operational management.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are some extra curricular activities but these are mainly at our head office which is too far to travel. We do however conduct numerous activities at a department level.

6/10

9a. Would you recommend Thames Water to a friend?

Yes

9b. Why?

I have found Thames to be inclusive, fair, passionate, and professional despite the constant pressures around performance issues. Personal welfare in addition to health and safety is taken very seriously. Overall I love working for the company.

10. What tips or advice would you give to others applying to Thames Water?

Read the values and behaviours of the company and ensure that they adhere to your personal values.