Associate Relations and Engagement Manager Review

My job involves varies tasks, which can differ on a daily basis. This includes, comms, processes for examiners, managing complaint, escalations, developing training and offer support.

I am constantly learning new skills, which include new project management techniques, customer relationship management processes.

I am really enjoying my programme and the learning that I am able to apply to the area of the business that I work in.

It is well structured

I receive a lot of support from my employer, especially my manager.

I receive a lot of support from them.

It has helped me apply theory to a lot of my everyday processes.

Yes, if I wanted to

Yes

Pearson is a brilliant place to work, I have been here for 17 years and worked with some incredible people and teams within that time.

To be yourself, be determined to achieve and have the customer/student at the heart of everything you do.