Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a shift manager. I work with various different people with different walks of life. I take a leadership approach and ensure that everything is running smoothly to enhance the top customer satisfaction.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have a learning plan set out from my mentor. I also do off the job hours where I learn new things whilst getting paid. I have a personal development plan to which I look at my strengths and weaknesses and look for opportunities to improve (SWOT analysis).

    10/10

  • 3. To what extent do you enjoy your programme?
  • I am enjoying it a lot. It gives you further insight of hospitality and allows you to work with different people. The learning is interesting and gives you advance knowledge on how the hospitality industry works.

    10/10

  • 4. How well organised/structured is your programme?
  • It is very organised. It is all dated so you know when certain things are due in. We have monthly HIG chats and PRs which are very reassuring that I have the support I need.

    10/10

  • 5. How much support do you receive from your employer?
  • A lot. As mentioned above, I get monthly HIG chats and PRs and anytime I need help I get the support I need.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • All the support I need. I know if I have any issues that I can email them and they will respond with the answers. I know that there is always someone to go to when I need help.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has massively improved my confidence and motivation towards work. I went from someone who was very quite and didn't delegate tasks out to someone who is very confident and is looking at different leadership styles to improve.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes! There are many activities posted on workplace where you can get involved in your own store or other stores.

    10/10

  • 9a. Would you recommend McDonald's to a friend?
  • Yes


  • 9b. Why?
  • It is a outstanding opportunity which is often over-looked. Since starting my career at McDonald's, I have received nothing but the best support! The opportunities are endless!


  • 10. What tips or advice would you give to others applying to McDonald's?
  • Be yourself. This company allows your personality to shine! Take every opportunity you are given and have fun! :)


Details

Level 3 Apprenticeship

Hospitality Management

Bradford

May 2024


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