Duty manager Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I run the shift and the hotel for that shift. I make sure everything runs smoothly and ensure the safe and its contents are handled correctly. I help with check ins, orders in the restaurant and I handle the complaints. Make sure guests are having a good experience. I’ll also train my team

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes I’ve developed better people skills and complaint handling. My leadership skills are improving and as well as my management skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy my job and my apprenticeship

    10/10
  • 4. How well organised/structured is your programme?

    • It is very well organised

    10/10
  • 5. How much support do you receive from your employer?

    • Alot

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I receive a fantastic amount of support from my lifetime learning coach

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel very well about this. They help me a lot in my job and help me perform better

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    10/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • It’s a good place to work

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Be flexible

Details

Higher Level Apprenticeship

Hospitality Management

Dunstable

May 2024

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