Senior Customer Assistance Representative Review

Calling customer's to ensure deliveries and collections will run smoothly. approach new customers. raise vehicle damage claims and send to correct vendors. make sure bookings and incident management is under control. communicate with different departments for jobs or tasks that need to be complete.

yes. i have learnt to be efficient, and how to prioritize tasks.

i enjoy this programme a lot. i learn new skills or see different perspectives. i learn different techniques/personalities

very well organised

i receive a huge amount of support. everyone is understanding and helps me understand more. my colleague lewis has complete the course, he helps me alot

my tutor is amazing. he makes sure i understand all work given and what is needed of me. he motivates me with deadlines and what result i can work towards.

i feel that it helps me perform better. i understand personalities and how people want to be managed. i understand how communication works and how some people like to be assigned tasks

yes. DE&I - i am a member of the committee. we hold different events throughout the year to raise awareness

Yes

amazing place to work. great support. career progression and the options that come with this

be yourself. and be ready to learn