Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Receptionist: check-ins, housekeeping

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Organisation skills, time management, prioritisation

    10/10
  • 3. To what extent do you enjoy your programme?

    • Good workload, helpful coach

    10/10
  • 4. How well organised/structured is your programme?

    • Deadlines make it easy to work through modules while still being able to look and work ahead

    10/10
  • 5. How much support do you receive from your employer?

    • Employer is able to answer any queries - very helpful

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The right amount - very reachable, quick to get in touch, regular meetings

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It’s definitely changed the way I handle complaints for example. I’ve built confidence with the knowledge I’ve gained

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    10/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • .

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Good customer service is vital

Details

Level 2 Apprenticeship

Customer Service

Andover

May 2024

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