Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As a network engineer I am dealing with issues that are related to the physical side of the network, problem solving and helping to maintain the service we provide to all customers.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have come from a trading background, however with Virgin Media O2 I have been given great support and training to enhance my overall skills and knowledge of becoming a network engineer.

    10/10

  • 3. To what extent do you enjoy your programme?
  • There are two roles to the network engineer, the hands on side which I feel most comfortable with and the virtual side which is very interesting. I am really enjoying my learning experience so far even though it is a lot to learn.

    8/10

  • 4. How well organised/structured is your programme?
  • I feel that there could be more structure and better acknowledgement of the work I do on a day to day basis compared to the course work I do for the Level 4 network engineer with Estio.

    6/10

  • 5. How much support do you receive from your employer?
  • Virgin Media O2 as an employer have be amazing from the start, I have felt supported and given plenty opportunities to improve my skills. There as so many support systems in place, ranging from work to mental health and well being outlets.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I have 3 days per month which are tutor lead lessons, also there are drop in sessions for anyone who may need extra support or for reassurance. I am also able to contact my tutor and assessor if I need further support.

    7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel that the course work and job are different, however I know they are related in networking and it will provide me the skills for when I want to move forward into more specialist area's in the future.

    6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • VIrgin Media O2 are AMAZING at providing opportunities across a whole spectrum of area's, health and well being, specialist courses, meet ups virtually and face to face. They're always coming up with new idea's and innovations.

    10/10

  • 9a. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • I love my role and am excited about becoming a network engineer, but also Virgin Media O2 as a whole offer so much security and benefits which makes me feel happy and wanted in my role. Also the team I work in is fantastic.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Go online and browse the website, been inquisitive and find answers to the questions you have. There is so many areas I didn't even realise where part of the company. Gather as much information about the role you are applying for and bring your own values too.


Details

Higher Level Apprenticeship

Engineering

Edinburgh

May 2024


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