FM Receptionist Review

Receptionist - I answer the telephone, raise the site barrier, answer email's, help answer queries from customers and patient's, arrange room bookings, arrange access cards, parking permits and barrier fobs, deal with contractors, arrange temporary cards for visitors to site, deal with the post both internally and externally, take deliveries. I am also assisting with the Soft FM Team which is helping team leaders with opening and close work orders, arrange purchase orders as well as other duties that they request.

I have learn to be more confident and to delegate more to other members of the team. I am also learning to understand the role and what it entails more.

I have enjoyed learning what the positions entails and being able to join in tasks in the work place to help me with this section of the apprenticeship.

I find the programme well structured and organised.

I receive a lot of support from my employers.

I received a lot of support from my training provider which I greatly appreciate.

I feel that as I can contact my trainer about issues and he will help me get any information that i will need as well as discuss with me the best way to complete the task whilst putting it in a way that is easy to understand.

I have joined the Soft FM Team which is assisting Team leaders with their work.

Yes

I have found the information and knowledge they provide to be great as will as the different training sessions to be beneficial.

I would say if this is really something you want to do then do it as I have found it to be great for me.