Desktop Engineer Review

by Capgemini

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role in the company is to provide IT desktop support to the employees of Capgemini at the Telford office. This means that I might have to repair broken laptops, reinstall corrupt software or replace machines altogether.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes I have developed a lot of my skills to do with IT and improved my knowledge in all of these areas. I have also learned new things like how to provide support for Mac OS systems which I did not know before

    10/10
  • 3. To what extent do you enjoy your programme?

    • I find the programme I am on very informative and I love learning new things all the time.

    10/10
  • 4. How well organised/structured is your programme?

    • I have not had any problems and the time I am given to complete my work is more than enough. I feel like it has been paced out perfectly and have no complaints.

    10/10
  • 5. How much support do you receive from your employer?

    • Whenever I have an issue I am able to talk to anybody for help

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I get lots of support and when I need help my assessor is always happy to reply to my emails and give me help when needed

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Learning a lot about my job through the course had greatly improved my knowledge which I am able to apply to my day job all the time

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There are plenty of activities that you can get involved in with the people I work with and I have taken part in some of these before and enjoyed them a lot

    10/10
  • 9a. Would you recommend Capgemini to a friend?

    • Yes

  • 9b. Why?

    • I have no complaints about working here and it is the best job I have every had

  • 10. What tips or advice would you give to others applying to Capgemini?

    • Make sure that you sell yourself to the best of your ability

Details

Level 3 Apprenticeship

Information Technology

Telford

May 2024

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