IT Support Technician Apprentice Review
by AJT Managed IT Services
Rating
10/10
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend AJT Managed IT Services to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to AJT Managed IT Services?
I am usually on the help desk team I guess, where I will help pick up tickets that are around my skill level.
10/10
I have improved my understanding of IT and Networking as well as having developed my communication skills
10/10
I am having a really good time with my apprenticeship.
10/10
It is well organised.
10/10
I receive a lot of support regularly.
10/10
They allow me lots of time to do my work and study.
10/10
It helps to improve my knowledge of certain IT areas and this allows me to help customers with tickets that they put in.
10/10
No
10/10
Yes
The environment is a really safe and nice place to work in and it can have some quite fun moments.
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Details
Level 3 Apprenticeship
Information Technology
Brighton and Hove
May 2024