senior team leader Review

managing supported living services, this includes managing 14 staff and 8 service users, writing rotas, making sure staff are taking AL, monitoring sickness, making sure they are up to date with their training. and following agreed ways of working. and that they are completing all relevant paperwork. completing supervisions and observations, and making sure they have support that they need to do their jobs effectively. i also make sure that the service users are happy with their support, that they are living for filling lives, that their support plans, hap files , medications and finances are up to date, making sure their support hours are correct on the rota and covering for any activity’s. liaising with other professionals that are involved with the people we support, including- social workers, health professionals, housing providers

i have been learning lots about myself, and what kind of manager I am

my assessor is brilliant, we work in a way that is good for me and her, this has eased the pressure of the units

very organised, we book dates in before we finish our meeting so I know when i need to complete work

i do not need support

lots

it helps with my confidence and makes me realise just how much i do know

no

Yes

because they care about their staff, they offer comprehensive training , try their best to accommodate working patterns and retain staff

make sure you care more about the people you support then work colleagues