Service desk analyst Review

by Anchor Trust

Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • my role involves remotely helping people fix IT issues over the phone could be by remoting onto their device or talking them through the issue.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes i have increased my confidence as well as all my technical skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • It is good to work within a good team enjoying my work as well as being productive

    8/10
  • 4. How well organised/structured is your programme?

    • Everything is lined up as to how everything is going to go

    9/10
  • 5. How much support do you receive from your employer?

    • As much as I need

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • As much as i need

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Everything is explained in great detail as to what i need to do

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes there are a few that do happen

    9/10
  • 9a. Would you recommend Anchor Trust to a friend?

    • Yes

  • 9b. Why?

    • A good working environment as well as a great space to learn and grow as an employee and a person

  • 10. What tips or advice would you give to others applying to Anchor Trust?

    • It is a great company with room to learn and teach others

Details

Level 3 Apprenticeship

Information Technology

Bradford

August 2024

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