Security Team Leader Review

I oversee 10 security officers on a daily basis. Allocation of daily roster. Conduct CCTV investigations. Appraisal of the team. Attend management meetings every morning. Patrol of sites, both external and internal. Access and egress monitoring. Communicating and responding to emails. Supervision of officers.

I have learnt so many new skills and also developed on my existing skills. I have developed skills with use Emotional intelligence soft skills. I learnt about team building based on trust building, listening and resilience. I learnt about leadership skills and styles. I also learnt about conflict management.

I had a fantastic time throughout my programme. I have never missed any workshops and am always working towards deadlines. I had a wonderful experience with colleagues on the programme. My tutor was very professional and patient with us, and his wealth of knowledge has helped me throughout the journey.

Very structured with the application that we used to access our programme. The beginning was slow because I was unable to understand the Aptem Application but with the help of my tutor, I became confident. I can revise, review, submit my assignments and monitor my achievements.

Not much from my employer.

100% support from my Tutor and the others. My tutor was my go to person whenever I was struck.

I gained my confidence back. I was ask questions when I don't understand things. I learnt to collaborate, communicate and open to receiving feedback either positive or negative. Building a diverse team is hard especially when you are the only female in male dominated job. I overcame very well by listening, observing, having face to face conversation and building trust .

Yes, I was fully involved with all social activities organised by our clients. I am a member of QHSE representatives for the security team. I have participated in quizzes. They call me " Ade the singer and dancer".

Yes

A good company with great incentives for their staff.

There is always an opportunity for you to improve if you are ready. There is online learning opportunities. Shares were awarded to officers at each financial year. Our diversity makes us one. One of the ethos of Mitie.