Security Controller Review

I am a Security Controller by profession, working for Excel London since February 2024. As a security controller, I am involved in ensuring access control is at the forefront of what I do. I regularly check on emails and responding accordingly to business requirement. I am responsible for overseeing and managing the security operations within the venue. This includes ensuring the safety and security of staff, visitors, and assets during events.

I have learnt about different types of learning styles of people: visual, auditory and kinesthethic. I have developed my existing skills such as decision making, adaptability and use of the Eisenhower prioritization tool. I have learnt about different reflection tools and feedback tools such as the 360 degrees feedback tool.

I thoroughly enjoy the workshops which I have attended throughout my apprenticeship and learning new team leadership skills and applying them on to my day to day job role.

The Level 3 Team Leader Apprenticeship program is very well organized with monthly progress review meetings with my learning coach and monthly workshops on different skills and types of leadership.

I am able to complete my coursework during night shifts. This is not the case during the day due to the busy atmosphere here at work.

I receive resources to help me with every assignment I am required to complete and I also take notes from the Workshops I attend each month, relating to the assignments.

I apply my new learned skills and also apply the skills I have developed over time. Team leading is not about dictatorship, instead it is about inspiring all people within the department to reach their full potential and providing them with the resources to do so.

There is no such activities which had taken place as of yet, however I have had discussions and meetings with my line manager, talking about the daily challenges that he faces as a Site Duty Manager, working at ExCeL London and I also question how I can make improvements in my role as a Security Controller, given that I am completely new to the events security industry. I take the initiative to learn my job every day by practically doing my job.

Yes

It opens potential and there is a lot of scope for career opportunities with internal job vacancies.

Excel London has several departments from legal to operational. When delivering an event, many different departments come together. However, this is not a procedure that is actioned suddenly, many months of planning of each event is carried out by the Event Management Team, where they liaise and arrange meetings with all departments involved in making the event happen, also informing them of any requirements of the client, given that the requirements are in line of department policies and standard operating procedures. The prime aim and objective of each department in Excel London is to deliver excellence and showcase a successful event that leaves good remarks not only for the department but the venue as a whole and the local community too, who would feel welcomed at the venue. The internal slogan for Excel London is, “We Excel Together.” This is the common goal, during the moment of executing a successful event from ingress to egress. In this way, Excel London promotes the importance of Equality, Diversity and Inclusion in the workplace, conveying the message that no one in any place of work should be looked down upon and that all members of the team can bring their personal expertise to practice. In all departments, when doing a survey or carrying out 1-2-1 meetings, the employees, in confidence speak about how their opinions or ideas are listened to and respected, even if they are not used in part of a plan. The employees mention that they are explained as to why their ideas do not align with the project/event planning or agenda.