Senior Supervisor Review

I oversee site operations daily, including managing staff schedules, leading team briefings and online meetings, handling documentation, and conducting weekly client audits. I also implement new schedules, approve initial holiday requests, and perform regular equipment checks to ensure smooth and efficient onsite operations.

Yes, I’ve gained new skills by completing the Google IT Support course, which has enhanced my computer proficiency. Additionally, I became certified by the British Institute of Cleaning Science (BICSc), further developing my expertise in industry standards and best practices.

I’m enjoying the program a lot and would currently rate it 8 out of 10.

The program’s organization is fantastic, especially with the OneFile portal for managing my progress. Having a dedicated platform like OneFile to track my learning, submit journals, and complete assignments makes everything seamless and accessible. It’s a great tool that supports my growth and keeps me on top of my tasks.

I receive excellent support from my employer—truly 100%. They are fully committed to helping me succeed, providing guidance, resources, and flexibility whenever needed.

I receive outstanding support from my training provider as I work towards my qualifications. They are always available to answer questions, offer guidance, and provide useful resources, which has been incredibly helpful. Their encouragement and expertise make the learning process smooth and enjoyable, keeping me confident and motivated.

This qualification has equipped me with valuable insights and best practices that I can directly apply to my daily tasks, ultimately contributing to better outcomes for my team and the organization.

yes, we have different extra curricular activities we do depending on the Month.

Yes

Because it's a nice company to work with and i have been working there for more than 3 years.

Be your self, Be Open to Learning, ask questions, know Mitie value and vission.