Revenue Control Officer Review

My role is customer service, answering customers' querries, checking the validity of train tickets, issueing mgs and penalty fare when the need arises.

Yes, my appenticeship programm has helped me to improve in my listening skills, communication skills, presentation, mentoring, team player, leadership, time management, interpersonal communication, presentation, and critical thinking.

I am enjoying it because everyday, I am discovering and improving in different areas of leadership management. Therefore, I am enjoying it to a very high extent.

I think my programm is well organised and structured because it doesn't put pressure on me, and the timetable and meeting with the work-coach is perfect.

I receive alot of support from my employer.

I receive many support from my tranining provider which is helping me to have a stress-free traning.

My qualification through my training provider is helping me everyday to achieve to improve in both my job role and my personal life.

Yes, there are extra-curricular activities which I am involved in at my work. For example social activities and networking.

Yes

Because they are well organised and reliable. They have staff with great experience who put their experience into work thereby making the apprenticeship programm easy and simple to handle.

They should not delay because it will be an eye-opener to different area and it will help them to discover their strength. It will be of great benefit to their work life and personal life.