1. Please give an overview of your role and what this involves on a day-to-day basis:

planning research projects, gathering data, analysing data, writing up and disseminating findings

8/10

2. Have you learnt any new skills or developed existing skills?

Yes, I've developed skills in project management, teamwork and communication

8/10

3. To what extent do you enjoy your programme?

I've enjoyed the apprenticeship - it's nice to have time dedicated to learning, and it's been good to work with different colleagues

8/10

4. How well organised/structured is your programme?

The programme is well organised

8/10

5. How much support do you receive from your employer?

Enough support - mainly in the form of allocated time

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Enough support

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes, there are EDI equity groups and a softball team

7/10

9a. Would you recommend Citizens Advice to a friend?

Yes

9b. Why?

overall it's a good place to work - nice colleagues is the main thing

10. What tips or advice would you give to others applying to Citizens Advice?

n/a

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