Revenue Protection Offcier Review

by Southeastern Railway

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Customer service, selling tickets, issuing penalty fares, managing a team, written reports

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes

    10/10
  • 3. To what extent do you enjoy your programme?

    • It's been brilliant! Thoroughly enjoyed it

    10/10
  • 4. How well organised/structured is your programme?

    • 10/10
  • 5. How much support do you receive from your employer?

    • 10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Networking, awards and events

    10/10
  • 9a. Would you recommend Southeastern Railway to a friend?

    • Yes

  • 9b. Why?

    • I've been here on and off 14 years (I worked for TFL for 51 weeks from 2018-2019) but Southeastern feels like home. I'm thankful I work for a company I love

  • 10. What tips or advice would you give to others applying to Southeastern Railway?

    • Dedication is key

Details

Level 3 Apprenticeship

Customer Service

London

November 2024

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