Rating

4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a train Guard and instructor. My main role is safe dispatch of the trains at stations and overall safety of the train. Also Customer Service and training up new Guards when they join they railway

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • On the Apprenticeship? A Little bit. At my Job Yes.

    5/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the parts where I get to do Evidence that my managers have found for me to do to go towards my apprenticeship. The time given for the Apprenticeship i haven't enjoyed.

    4/10

  • 4. How well organised/structured is your programme?
  • Not very good. Time not given, My Company doesn't give me the time to do it, but learnmore aren't helping with making sure i get that time and don't undestand how my Role at my job works

    1/10

  • 5. How much support do you receive from your employer?
  • A fair amount when I can get released.

    3/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Hardly any, We meet every now and again and I feel like guidance isn't given and the One File system is awful.

    2/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel like it will look good on an application and gives me some new knowledge.

    5/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    2/10

  • 9a. Would you recommend Southeastern Railway to a friend?
  • Yes


  • 9b. Why?
  • Good Pay, Good Benefits, Good Room to grow your career and good work life balance


  • 10. What tips or advice would you give to others applying to Southeastern Railway?
  • Think about the Job you're applying for and how much you want to help. be prepared for shift work


Details

Level 3 Apprenticeship

Customer Service

Chatham, UK

November 2024


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