Senior Service Lead Review

by Safe Haven Accommodation

Rating

6.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Overseeing day to day operations of a 16+ supported accommodation provider for looked after children. This includes staff management, risk management, safeguarding, multi-agency working, rotas, and staff training and development. I am also required to complete reports and am responsible for ensuring staff in the homes work effectively and complete all required tasks.

7/10

2. Have you learnt any new skills or developed existing skills?

Developed management skills further and learnt to manage competing demands.

5/10

3. To what extent do you enjoy your programme?

I am enjoying what I am learning and how I can apply this to my future career aspirations. I enjoy working with my NVQ tutor as he is supportive and helpful.

8/10

4. How well organised/structured is your programme?

Well structured for my needs. My tutor sets me tasks and assignments to complete each month and my employer gives me the autonomy to fit these around my workload.

8/10

5. How much support do you receive from your employer?

I receive enough support for my needs. I am able to take time out of my day to ensure my work is completed on time. My line manager supported me in the beginning when my previous assessor was unsupportive to ensure I had the support to complete my work.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

As much as required. My training provider gives me a good amount of resources and answers my questions without being too overbearing. My mentor is always available when needed.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Giving me the skills and experiences as well as knowledge to run a successful children's home.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not really

2/10

9a. Would you recommend Safe Haven Accommodation to a friend?

Yes

9b. Why?

great employer and very supportive

10. What tips or advice would you give to others applying to Safe Haven Accommodation?

be organised and use your initiative. be mindful that they restructure and change things often.