Operations Manager Review

by Reed in Partnership

Rating

8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Managing up to 4 Business Managers to achieve results through others on a government contract achieving the expectations of the contract both from a quality and compliance and KPI performance. Building relationships with internal and external stakeholders to deliver the contract and win new business. Ensuring the teams are engaged to deliver results

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed my skills as a manager to through improving my leaderships skills to building engaged team members how can develop their teams to be fully competent and exceed expectations. Project managing projects that improve processes to deliver results and improve the customer experience

8/10

3. To what extent do you enjoy your programme?

Whilst at times I found it difficult to complete the tasks, due to own time constraints I really enjoyed the learning as it expanded my skills and knowledge

9/10

4. How well organised/structured is your programme?

it was well organised and also offered a level of flexibility when needed

10/10

5. How much support do you receive from your employer?

They tried to support but at times the requirement of my role impacted the ability to complete my apprenticeship

6/10

6. How much support do you receive from your training provider when working towards your qualifications?

Paragon was very supportive offering advice on the best way and also been flexible to my needs

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

the training has given me the skills to reflect on how I need my teams and improve this on a day to day

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/10

9a. Would you recommend Reed in Partnership to a friend?

Yes

9b. Why?

Their values are the same as mine

10. What tips or advice would you give to others applying to Reed in Partnership?

Review the values and the wider group