Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I do printing on mugs, canvas, photo slates, Christmas baubles, plush toy t-shirts, and keyrings. I use the heat press. hoover the floor, empty the bin, wash up the cups and cutlery. I use computer skills to get the image and size it and print it off for me to do a order.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I learned to be independent by using the equipment on my own. Communication skills to speak to customers. Punctual at work on time. I am nice to my staff members. I am running Positively unique room and the shop. I will learn to be more confident talking to customers. I leaned how to to a badge.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy doing the orders for customers and using all the equipment. I really enjoy working independent doing the orders and my work. I enjoy talking to my team on teams. I really enjoy tidy up the room and making a shop to sell our product in the shop.

    10/10

  • 4. How well organised/structured is your programme?
  • The organised in my program is really good and I block out time for doing my apprenticeship work. The structured in my program is really good because I love to be busy and doing stuff and creating orders for customers. I have regular staff with me so I know who I with at my work.

    10/10

  • 5. How much support do you receive from your employer?
  • I get a lot of support from my employer. They help me with my work and when I am stuck on my work/ my job. they help me to make sure the image is straight. To know paper is the right way in the printer. They help me with my maths and english.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I get a lot of support from my training provider by working towards your qualifications and the meeting regular and my course work. I want to qualification in my customer service.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • To build the skills for my job and perform really well in my job.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes they are I do paignton rugby club , I am a assistant manager and manager for men's team and the female team.

    10/10

  • 9a. Would you recommend United Response to a friend?
  • Yes


  • 9b. Why?
  • Because they are really lovely people and you will really enjoy it.


  • 10. What tips or advice would you give to others applying to United Response?
  • Be calm and relaxed in your interview for the job. be excited about your role.


Details

Level 2 Apprenticeship

Customer Service

Totnes TQ9, UK

November 2024


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