Administrator Review

by Heart of England NHS Foundations Trust

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am an NHS administrator. My role involves booking patients appointments from a waiting list, dealing with telephone queries, attending meetings.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, I have developed new IT skills. Using PowerPoint in this course has made me more confident in my own place of work.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I like learning new skills and gaining more experience.

    10/10
  • 4. How well organised/structured is your programme?

    • The programme is well structured and I have a good online platform of learning.

    10/10
  • 5. How much support do you receive from your employer?

    • I have all the support I need.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I have all the support I need from my training provider.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel this qualification has given me more experience in other areas and will help me in future roles.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • N/A

    10/10
  • 9a. Would you recommend Heart of England NHS Foundations Trust to a friend?

    • Yes

  • 9b. Why?

    • Positive team work and support form managers.

  • 10. What tips or advice would you give to others applying to Heart of England NHS Foundations Trust?

    • Be yourself.

Details

Level 3 Apprenticeship

Healthcare Administration

Birmingham

January 2025

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