Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • To be responsible for all aspects of the day to day operations, co-ordination and delivery of technical support and technical support functions within a School or designated area within a School. To manage the team of technical support staff working in the laboratories and workshops and will be responsible for ensuring their technical competence in supporting academic, research and student activities.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I both learned and developed a lof of new and existing skills

    10/10

  • 3. To what extent do you enjoy your programme?
  • The programme although difficult, was very enjoyable and rewarding.

    10/10

  • 4. How well organised/structured is your programme?
  • At first it didn't seem to be very structured but it was very well structured after the first few months.

    10/10

  • 5. How much support do you receive from your employer?
  • I received more support than expected.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • By the end everyone was very supportive. Especially my assigned tutor.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It allowed me to see and experience aspects of my work that otherwise wouldn't see.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Plenty of activities although never had the chance to follow any of them.

    10/10

  • 9a. Would you recommend University of Hertfordshire to a friend?
  • Yes


  • 9b. Why?
  • UH is great place of work just because everyone is friendly and supportive.


  • 10. What tips or advice would you give to others applying to University of Hertfordshire?
  • Ask for help and support when you need it. No one will refuse.


Details

Higher Level Apprenticeship

Engineering

Hatfield, Hertfordshire

February 2025


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