Insurance claim handler Review

by Booking.com

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am an insurance claim handler. I am handling insurance claims daily

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • We have weekly allocated self-development time for self-learning or we have online courses

    10/10
  • 3. To what extent do you enjoy your programme?

    • The tutors are very professional and helpful, and all the workshops are extremely well organised.

    10/10
  • 4. How well organised/structured is your programme?

    • Its been very organised, and I have been provided with all the information i needed with my study and all the resources are needed

    10/10
  • 5. How much support do you receive from your employer?

    • My company are very supportive with my study, with 7 hours offline time per week in order help me with my study

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • They have been providing with easy access to tutors, study materials, workshops, online resources, and regular feedback to track progress

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I think its very beneifinal for me to get my qualification

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We have support group chat within our apprenticeship programme

    10/10
  • 9a. Would you recommend Booking.com to a friend?

    • Yes

  • 9b. Why?

    • its nice company to work for. i feel valued and supported

  • 10. What tips or advice would you give to others applying to Booking.com?

    • Be yourself and enjoy

Details

Level 3 Apprenticeship

Customer Service

Manchester

January 2025

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