HR Administrator

Caleb Lewis

Business Operations

Level 3 Apprenticeship

Direct Line

1) 'I chose a HR Apprenticeship because...'

I chose an apprenticeship because I'm a practical person - so doing the job whilst learning is a much more enjoyable way of developing for me. I also wanted to ensure a secure future and career by working for a large organisation. I heard about Direct Line Group apprenticeships during a course I was attending. I gained insight into the business and the culture so I decided to apply.

2) 'The first thing I do when I get to work is...'*

We have a great team at Direct Line group, so first thing I do when I get to work is greet all my colleagues. The working environment is really open and you get to work with a lot of different people, so the team is important. I then load up our HR systems, the folders I use each day, grab a coffee and get on with it!

3) 'The advice I'd give for a smooth transition from school into work is...'

Actively search for and participate in any CV building and Interview skills sessions supplied by schools, colleges or training providers. You can gain advantage over others wanting to apply for apprenticeships from the courses. Research the different sectors/industries and companies that offer apprentice schemes and get an idea of what you think you would enjoy and would want to start your future career in.

4) 'My top tips for working as a HR Apprentice are...'

Be ready for anything. You will be working with all different types of people with different personalities, senses of humor, beliefs and much more. No task is a ‘boring task’ – always be willing to do whatever is asked of you, because this will then expose you to more opportunities. All of which will give you great experience to show on your CV and build your own personal confidence at work.

5) 'Within the HR Apprenticeship your main responsibilities are...'

A typical day will involve a variety of tasks such as processing recruitment files, background checks and contracts, dealing with employee and applicant queries, working on projects, dealing with pay effective changes and much more.

6) 'The aspects of my role I most enjoy are...'

Learning how to communicate with different types of people within Direct Line Group. Along with all the administrative tasks that are essential to working in a large company.