Motability Operations

About Motability Operations

Unlock Your Potential with Motability Operations

Are you ready to kickstart your career with a company that values your growth and makes a real difference in the lives of over 800,000 disabled customers? At Motability Operations, we offer more than just a job; we offer a purpose-driven career where your contributions matter and your potential is fulfilled.

At Motability Operations, we’re not just the largest car fleet and leasing business in the UK; we’re bringing freedom and independence to over 800,000 disabled customers. With an annual turnover of £4 billion, our success is matched by our commitment to social responsibility.

Why Work With Us?

• 95% of our colleagues proudly endorse us as an employer of choice.
• We’re a beacon of purpose, blending strong business skills with heartfelt social impact.
• Our services are cherished by customers, offering them the freedom they deserve through our cars, wheelchair assisted vehicles (WAVs), powered wheelchairs, and scooters.
• Our expansive dealer network covers 5,000 locations across the UK, making every 1 in 10 new cars on the road a testament to our reach and reliability.
• Despite our vast scale, we maintain top-tier customer satisfaction, consistently outperforming in the Institute of Customer Service ratings.

Your Impactful Career Starts Here

Our apprenticeship programme is built on three pillars:

• Contribute: Dive into our operations and make an impact with a role and responsibilities from day one.
• Personal Development: Embark on a journey of self-improvement, with plenty of opportunities to develop your skills.
• Qualification: Gain specific knowledge, skills, and behaviours required for the apprenticeship, with structured learning opportunities and support from your mentor, coach, and many more.

Are you ready to excel in your career and make an impact on the lives of thousands? Motability Operations eagerly awaits your passion and drive.

Our 2025 Apprenticeship Opportunities:

We offer apprenticeship opportunities across Bristol, London, Coalville, and Edinburgh including roles in:

• Workplace
• Customer Services
• Software Engineering
• Data Analytics
• Internal Audit
• Marketing

We are interested in you as a person, so we won’t make you sit through any psychometric tests. This means your initial application needs to impress our recruitment team.

Our Application Process:

1. Submit your application and CV: Your CV should include questions to help us get to know you.
2. Video Assessment: If successful with your initial application, you will be invited to complete a video assessment.
3. Assessment Centre: If successful, you will be invited to our Assessment Centre, which typically involves an interview, activity, or task. This is an opportunity for you to get to know us as you will be toured around our office space, with a chance to speak to our current apprentices and people you’d be working with in the team. We want you to choose us because you feel it’s the right place for you to grow.

Hear from Our Apprentices

"I started my Customer Operations Apprenticeship with no clue what to expect as I had just left school not knowing what kind of career path I wanted to go into. I was welcomed so warmly and made to feel at ease from my very first day. I feel like coming out of school and starting this has given me direction of where my career can go. I have gained tons of knowledge and feel starting a job straight away was the best thing for me. Motability Operations is a very comfortable working environment giving great experience and support where needed. I would encourage anyone to apply for an apprenticeship at Motability Operations as the support and friendliness you receive is just what anybody would want when starting a role. It can bring great opportunities and experience.”

• Customer Service Apprentice

Ready to Start Your Journey?

Join us at Motability Operations and be part of a team that makes a real difference. Apply now and take the first step towards a rewarding career.