Cyber Security Analyst Higher Apprenticeship

Job Details

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Cyber Security Analyst Higher Apprenticeship

What you’ll do

• Assist in the day-to-day monitoring and maintenance of security systems, including firewalls, intrusion detection systems, and antivirus tools.
• Support Security Operations across various Telent platforms and applications with Information Security Policy development and implementations.
• Develop and build knowledge around information security risk management, operation policy, and procedures.
• Work collaboratively across internal teams/stakeholders to support security implementation on IT projects.
• Learn how to identify and respond to security incidents, including data breaches and other cyber threats.
• Participate in vulnerability scanning and patch management to ensure systems are up-to-date and protected from known threats.
• Assist in conducting regular security audits, risk assessments, and ensuring compliance with security policies and industry regulations.
• Monitor and manage support tickets, escalating complex issues.
• Incident, Service Request & Asset management.
• Update document security incidents, procedures, and improvements to processes, ensuring that all security practices are well-documented.
• Stay informed about emerging cybersecurity threats and technologies by conducting research and participating in ongoing training.
• Provide excellent customer service and support to ensure timely and effective resolution of user issues.
• Monitor and analyse computer system performance and capacity and provide recommendations for improving the computing infrastructure.
• Maintain accurate and detailed documentation of all support requests, solutions, and common troubleshooting procedures.

Who you are & what to prepare for

• This role would suit someone who is passionate about Technology and IT solutions, and motivated to pursue a career within this technical security and Information Security Risk field.
• No prior experience is required as full training will be provided.
• Individuals should have the right attitude, commitment, and desire to learn.
• You will get a mobile phone and laptop.
• While supported throughout the programme by Telent, you'll need to take ownership of your tasks and personal development.
• Strong problem-solving and attention to detail skills are essential.
• Eagerness to learn and adapt to new challenges is expected.
• Communication skills are vital—both written and verbal.
• A basic understanding of IT Applications, Networking concepts, Operating Systems, and Cybersecurity principles will be ideal.

The Requirements

• Minimum of 5 GCSEs Grade 4 or higher (or equivalent qualification), including Maths, English, and a Science or IT-based subject.
• A-Level/BTEC within an IT-based qualification is preferred.
• Must be eligible to work in the UK.
• Eligible to pass Security Clearance.
• Must be over the age of 18 by January 2025.

Programme Specifics

• The apprenticeship is typically 24 months in duration.
• Starting salary is £18,000, with increases over the course of the programme.
• Gain a Level 4 Cyber Security Technologist qualification.
• A chosen college provider will help support you in obtaining your qualification.
• Predominantly office-based with occasional visits to other Telent sites.
• Travel to the college/provider may be required on occasion, with Telent supporting travel expenses as per their policy.
• Upon completing the apprenticeship, a full-time position may be offered where you can continue to pursue your career at Telent.

What we offer

• A career at Telent that spans sectors, roles, technologies, and customers, offering opportunities for development, learning new skills, and making an impact.
• An inclusive culture that respects and values differences and celebrates diverse ideas.
• 34 days holiday, including public holidays, with the option to buy or sell days each year.
• Company pension scheme.
• A range of family-friendly policies.
• Occupational health support and wellbeing portal.
• Discounts on cinema, restaurants, and shopping with the Telent Reward scheme.

About Telent

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. 

Brilliance brought together. 

• We are guided by our values and behaviours:
• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.