Business Analyst Higher Apprenticeship

Job Details

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Business Analyst Higher Apprenticeship

IMPROVE EFFICIENCIES IN OUR NETWORK

Our Access Engineering team are responsible for supporting the demand to delivery process, and developing strategies and innovative ideas. Grow your potential as a Business Analyst Apprentice and play an important role in shaping the future of mobile network access, all whilst earning £30,000!

Make things happen

As an apprentice, you’ll dive into the heart of mobile network operations, working closely with our engineering and business teams. You’ll support crucial projects, analyse performance data, and help streamline our access network processes to ensure millions of users stay seamlessly connected. Day-to-day, you could be:

• Unearthing valuable insights from network data, planning and delivery of our mobile network, tracking performance metrics, and creating reports that drive smarter decisions.
• Collaborating with engineering experts to identify trends, optimize network capacity, and enhance user experiences.
• Playing an active role in improving workflows and enhancing operational efficiency across our Access Engineering team.
• Being the bridge between business and technical teams, translating data into actionable insights for diverse stakeholders.

Bring your authentic self

We’re looking for passionate, data-savvy problem solvers with a willingness to develop their knowledge in Mobile Networks. It’s important you can communicate effectively, as you’ll be collaborating with teams across the business. We’d also like to see good attention to detail. Applicants must have at least 5 GCSEs level 4-9, or equivalent, to be eligible for this scheme. 

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.  

What’s in it for you

This is a hands-on role where you’ll be able to develop real experience in the world of telecommunications. You’ll be learning from the best, experiencing invaluable training and mentorship, empowering you to develop skills in data analytics, process improvement, and project management. Enjoy a starting salary of £30,000 with the opportunity to increase at 12-months to £33,000. Final salaries start from £40,000 upon successful completion. You’ll also be working towards a level 4 business analyst apprenticeship during your time on the scheme. Plus, you can enjoy our amazing benefits, including:

• 25 days holiday, increasing to 28 days after 5 years 
• Your birthday off 
• Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday 
• Wide range of discounts on everything from days out to household bills 

...and loads more! 

What is involved with studying for an apprenticeship? 

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.

About Virgin Media O2

We’re Virgin Media O2

We’re Virgin Media O2. For 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. 

At Virgin Media O2, we’re about supporting the wellbeing of our people, empowering you to learn and grow, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! 

We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values. 

• We’re brave. We all play a part in making things happen for our customers and each other. We know we can thrive through anything. 
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. 
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. 

We’re excited about your future too. Our Future Careers schemes are designed to give graduates, interns and apprentices the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you – let’s see what you can do!

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.