Data Analyst Higher Apprenticeship

Job Details

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Data Analyst Higher Apprenticeship

Our Customer Premises Equipment Engineering and Delivery team are the ones responsible for ensuring our customer’s software works the way it should. As a Data Analyst Apprentice, you’ll get stuck into all things data and earn from £27,000 whilst doing it!

Make things happen

Working under the mentorship of experienced team members, you’ll assist the relevant teams in ensuring only the highest quality of software is reaching our customers. We regularly deliver new software to customers in their homes and, as an apprentice on our team, you’ll support us in analysing this and ensuring metrics are improving with every release. You’ll develop the knowledge and skills needed to take ownership of projects and actively promote improvements. Day-to-day, you could be:

• Sharing insights on software and hardware defects to help with issue resolution
• Generating KPIs from the data and reporting this back to the team
• Analysing and fixing errors that occur across platforms like Netflix and live TV

Bring your authentic self

We’re looking for confident individuals who aren’t afraid to share ideas and make recommendations to the wider team to influence improvements in our products. We'll encourage you to look closely at data and use this to tell a story, so it’s key that you have strong data analysis skills. Applicants must hold at least 5 GCSEs at Level 4-9, or equivalent, to be eligible for this role. Other qualities we’d like to see include:

• Great communication skills
• Attention to detail
• Confidence in your ability

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.

What’s in it for you

You’ll be making a huge impact from day one. Enjoy a starting salary of £27,000, which will continue to rise as you progress through your apprenticeship. After 12-months in the scheme, your salary will raise to £30,000 with salaries upon successful completion starting from £35,000. Plus, you can enjoy our amazing benefits including:

• 25 days holiday, increasing to 28 days after 5 years
• Your birthday off
• Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday
• Wide range of discounts on everything from days out to household bills

...and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.

About Virgin Media O2

We’re Virgin Media O2

We’re Virgin Media O2. For 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. 

At Virgin Media O2, we’re about supporting the wellbeing of our people, empowering you to learn and grow, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! 

We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values. 

• We’re brave. We all play a part in making things happen for our customers and each other. We know we can thrive through anything. 
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. 
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. 

We’re excited about your future too. Our Future Careers schemes are designed to give graduates, interns and apprentices the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you – let’s see what you can do!

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.