Technical Administrator Level 3 Apprenticeship

Job Details

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Technical Administrator Level 3 Apprenticeship

PLAY A VITAL ROLE IN OUR NETWORK PERFORMANCE

Our Network Performance teams are the ones responsible for reviewing how our network runs, understanding faults and making changes to avoid them. Grow your potential as a Technical Administrator and join them in reviewing aspects on unavailability whilst earning £27,000!

Make things happen

As an apprentice, you’ll get involved in areas all across the department, gaining an understanding of Network Performance as a whole. You could be getting involved in change requests, managing relationships with key partners, or identifying and investigating poor network management. By the end, you’ll be able to identify your most interesting areas and spend more time growing your knowledge in those. Day-to-day, you could be:

• Ensuring faults, change and monitoring responsibilities are discharged in line with specified procedures, targets and measures.
• Identifying ongoing issues or blockers that prevent us from achieving targets and collaborating on initiatives to address these.
• Producing and building reports to later share with senior management on targets, change requests, demands and more.

Bring your authentic self

We’re looking for passionate individuals who have a real interest in expanding their technical knowledge through real world experience. There are times when you’ll need to help other members of the team to meet timelines, so the ability to work well as a team and build relationships is important. Other skills and qualities we’d like to see include:

• Good communication
• Ability to prioritise and multitask
• Positive approach, even if things go wrong

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.

What’s in it for you

You’ll be joining a constantly evolving team that change with the mobile network. We’re just getting into the world of 5G, with even more generation guaranteed to come in the future. This role will see new skills and new experiences regularly. During the scheme, you’ll also work towards a level 3 business administration apprenticeship. We’ll offer a starting salary of £27,000 with the opportunity to increase this to £30,000 at 12-months. Upon successful completion of the scheme, salaries start from £36,000. Plus, enjoy our amazing benefits, including:

• 25 days holiday, increasing to 28 days after 5 years
• Your birthday off
• Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday
• Wide range of discounts on everything from days out to household bills

...and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.

About Virgin Media O2

We’re Virgin Media O2

We’re Virgin Media O2. For 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. 

At Virgin Media O2, we’re about supporting the wellbeing of our people, empowering you to learn and grow, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! 

We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values. 

• We’re brave. We all play a part in making things happen for our customers and each other. We know we can thrive through anything. 
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. 
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. 

We’re excited about your future too. Our Future Careers schemes are designed to give graduates, interns and apprentices the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you – let’s see what you can do!

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.