Technical Business Administration Level 3 Apprenticeship - Wokingham

Job Details

Technical Business Administration Level 3 Apprenticeship - Wokingham

PLAY YOUR PART IN DELIVERING TV & BROADBAND

Our Demand & Delivery teams are responsible for processing any requests relating to our technology projects and entertainment teams to ensure they reach the right people. Grow your potential as a Technical Business Administration Apprentice and join them in improving our TV & broadband service, delivering our customers the very best, and earning £27,000 whilst doing it!

Make things happen

As an apprentice, your main role will be to manage our 2,000 trialists to ensure they’re still with the business, have the correct equipment and are adhering to all GDPR regulations. You’ll be supporting the wider team by understanding requests that come in against technology products and diverting these to the right teams, or picking requests up if they’re relevant to our team. Day-to-day, you could be:

• Updating the trialists report in line with changes from the Leavers report to ensure details are current.
• Creating weekly reports to capture trialist numbers on each workstream and sharing in team meetings.
• Supporting other team members through administration tasks such as raising POs, keeping track of billed POs, chasing up invoices, and more.

Bring your authentic self

We’re looking for logical individuals with the ability to work both collaboratively and independently. This is a very technical team, so a real passion and interest for technology would see you fitting right in. We want to see you driving your development and thinking on your own two feet within this role. It’s also important you have good relationship building skills as you will be surrounded by a close team who regularly work together.

With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.

What’s in it for you

You’ll get hands-on, working in a niche team with real impact across our TV and broadband offering. We’ll offer you a starting salary of £27,000, with an opportunity to increase at 12-months to £30,000. Final landing salaries upon successful completion of the scheme start from £35,000. Plus, enjoy our amazing benefits, including:

• 25 days holiday, increasing to 28 days after 5 years
• Your birthday off
• Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday
• Wide range of discounts on everything from days out to household bills
• ...and loads more!

What is involved with studying for an apprenticeship?

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.

About Virgin Media O2

We’re Virgin Media O2

We’re Virgin Media O2. For 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. 

At Virgin Media O2, we’re about supporting the wellbeing of our people, empowering you to learn and grow, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work! 

We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values. 

• We’re brave. We all play a part in making things happen for our customers and each other. We know we can thrive through anything. 
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. 
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. 

We’re excited about your future too. Our Future Careers schemes are designed to give graduates, interns and apprentices the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you – let’s see what you can do!

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.