Networks Engineer Higher Apprenticeship - Chippenham

Job Details

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Networks Engineer Higher Apprenticeship - Chippenham

You’re not just looking for a career, you’re looking to make a difference.  

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.

From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitch in with ideas, make things happen. You won’t be alone: we’ll be there with help and support your learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.

This is your chance to make a real difference to the world. Grab it.

About this role

Our Networks Technicians play a key role in looking after our bespoke communications networks for some of our clients that help keep our country safe. You’ll be helping to manage the support and development of global and highly complex voice and data platforms solutions, following the ITIL service operations model. We can’t tell you too much more about what it is you’ll be doing, as a lot of the work we do is highly sensitive and secure, but – in our opinion at least – it’s really exciting.  

Your day-to-day work can range from troubleshooting network faults to completing customer and internal work orders, to system administration, project support and migration support. You’ll also carry out tasks to help install and commission various types of new equipment and technologies within our various bespoke platforms – it’s all in a day’s work for you.

We’ll get you trained in the use of cutting-edge technologies to remotely diagnose and support various types of platforms across a variety of different networks. The variety of technologies that we cover opens the doors to learning and developing your own personal skills portfolio, so you can become an expert in the things you like doing. You’ll learn to prioritise effectively and to solve problems, using your own initiative to get things working in the most logical and efficient manner. It’s key you avoid any network downtime and make sure you always put the customer first.  

Our Networks Technicians have a unique role in keeping our country connected. Not only will you be faced with a different set of challenges every day, but you could also be tackling those problems in different ways too. 

Once you have completed your apprenticeship, you will become part of a dynamic team of dedicated support engineers supporting one of BT’s biggest customers globally.  

This job is available in BT Business.  

About the apprenticeship you’ll study for

As a Networks Technician, you’ll study for a Level 4 apprenticeship, called Networks Engineer Level 4.

Your apprenticeship scheme will last 30 months and 20% of your working hours will be dedicated to studying. 

Entry Requirements 

You’ll need to achieve (or be on course to achieve) two A-Levels with a minimum of C grades (64 UCAS points). You’ll also need a minimum of five GCSEs at grades 4-9 (C or above) including English and Maths. Equivalent qualifications are accepted. 

The role is also subject to you gaining and keeping the necessary level of security clearance needed to undertake your work. The result of the security clearance vetting is not subject to appeal. Failure to successfully achieve and maintain the necessary level of security clearance may see any offer of employment with BT cease or withdrawn or may cause a role change or possibly lead to termination of employment.All applicants will need a full UK Right to Work for the duration (30 months) of their scheme or they will not be able to apply.

Location

Chippenham

Salary

£21,840

About BT

Who are we?

We’re BT Group, the global powerhouse behind EE, BT, Plusnet and Openreach. Together we build and run the biggest fixed and mobile networks in the country. Our innovation and impact is unique – we’ve shaped the past, we make the present possible and we're creating a future everyone can take part in. 

Why BT Group?

We have an incredibly diverse range of work you can be involved in- from using cutting-edge tech to keep customers online to being at the heart of BT Group’s digital transformation – across our Consumer, Business, Digital, Networks & Corporate units.

We’re a world-leading tech company that's changing life as we know it. We offer a huge range of opportunities for school-leavers and graduates, as well as people looking for a change of career direction. Here, you’ll learn from the best, unlock your potential and launch a ground-breaking career of your own.

Life at BT Group

Our purpose is as simple as it is ambitious: we connect for good. Our values — personal, simple and brilliant — show us the way, and they’re what make BT Group a place you can feel empowered and excited for your future.

You’ll also get great benefits as you make an impact and help us innovate for the future. We offer a competitive pay framework, flexible working options, discounts on EE and BT products, lots of support for your professional development, and even the opportunity to take a sabbatical down the line.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.