IT Support Technician Apprenticeship - St Bernadette Catholic Secondary School

Job Details

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IT Support Technician Apprenticeship - St Bernadette Catholic Secondary School

Employer description:

St Bernadette’s is a vibrant, successful and ambitious secondary school located in Whitchurch, South Bristol. The school prides itself on being a community of faith and of learning, where everyone is valued and has a part to play.

A commitment to excellence from all and for all is a key feature of our school. Our fundamental belief is that children will succeed when learning in a happy, challenging and safe environment where there is mutual respect for all in the community.

Overview:

We are now looking for an eager candidate to join us as an apprentice.

You will provide technical support for all users of the ICT network. This job role will support all hardware (including but not limited to PCs, laptops, projectors, printers, interactive boards, and Chromebooks), software, operating systems (Windows and ChromeOS, and network infrastructure items.

Duties:

• Provide excellent first line IT support to the user community
• Work with the Senior ICT Technician and Network Manager to resolve ICT helpdesk issues in a timely and efficient manner
• Carry out a programme of repairs and maintenance in order to ensure the working order of ICT related resources
• Assist school staff in configuring workstations and systems to ensure effectiveness
• Adding and updating inventory records of all ICT equipment
• Assisting with the implementation of ICT projects and training users in the use of new equipment
• Work safely and make Health and Safety observations on behalf of and make reports to the Network Manager
• Assist with the maintenance and transport of Chromebooks and their trollies between lessons and classrooms

Desired skills:

• Some pre-existing IT skills with knowledge on Windows and computer hardware and components, and Google systems (Gmail/Drive/Docs etc)
• Reliable and able to adapt with new situations or change
• Good at listening and comfortable when communicating with new people
• Enthusiastic, willing to learn new skills and help others
• Team player with ability to work independently and proactively

Entry requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
• You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
• If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

Salary:

£15,000 per annum.

Total hours:

37hrs a week. Monday - Friday, 8:30am - 4:30pm (but Friday is 8:30am - 4:00pm)

Benefits:

• Free on-site parking
• 24 days Annual Leave (plus Bank Holidays)
• Paid sick leave
• Mental health and wellbeing support
• Friendly working environment
• Pension contribution

Future prospects:

• 90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
• Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important information:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

About QA Ltd

Discover your potential through a QA apprenticeship, mastering the skills and technologies that today's employers are seeking. With an apprenticeship, you can earn while you learn and unlock a world of opportunities. Our programmes offer apprenticeships and degree apprenticeships focusing on the most in-demand tech skills, ranging from Level 3 up to Level 7 (a master’s degree).

• 40,000+ learners have already accelerated their careers with QA.
• 90% of QA apprentices secured full-time jobs upon completing their apprenticeships.
• Join a provider ranked in the Top 50 Training Providers from 2019 to 2024.
• Benefit from an award-winning learning system that combines cutting-edge technology, engaging content, compelling design, and on-demand tutor support.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.