Technical Support & Service Engineering Apprenticeship – Hatfield
by Schneider Electric
Job Details
Technical Support & Service Engineering Apprenticeship – Hatfield
As a Service Representative Apprentice, you’ll gain hands-on experience in electrical and mechanical engineering, supporting customers with maintenance, problem-solving, and driving sustainability initiatives.
Role Mission:
As a Service Representative Apprentice, you will work within the service team, gaining practical experience in electrical and mechanical engineering as well as understanding electrical theory and Schneider Electric products. You will develop technical expertise, enhance customer support, and contribute to solution-driven initiatives. You will play an important role in delivering exceptional services, maintenance, and problem-solving strategies.
You will travel across the UK to customer locations, supporting the exciting, fast-paced business You will travel across the UK to customer locations, supporting the dynamic and fast-paced business as they help customers reduce their carbon footprint.
Key Responsibilities:
- EV Charger Setup: Inspect and set up Electric Vehicle (EV) chargers.
- Energy Monitoring Systems: Assist with the installation and connection of Eco Structure Asset Advisor systems to monitor energy usage and efficiency.
- Backup Power and Cooling Systems: Set up and maintain backup power systems, cooling systems, switchgear (electrical distribution), and transformers.
- Equipment Updates and Repairs: Update and repair existing equipment and systems to ensure optimal performance.
- Maintenance Support: Assist maintenance and inspection teams with their tasks to ensure equipment reliability.
- Site Risk Assessments: Carry out risk assessments on site and complete safety documents to ensure a safe working environment.
- Project Collaboration: Work closely with the Project Manager and Service Manager to support customer projects effectively.
- Testing and Reporting: Record test results and create detailed reports on work completed at the site.
- Business Promotion: Help promote the company’s services and identify new business opportunities to drive growth.
Benefits:
- Competitive salary and attractive bonus scheme.
- Employee Share Ownership Programme.
- Pension scheme and generous life assurance.
- 28 days of annual leave plus public holidays.
- Holiday buy and sell programme.
- Flexible working arrangements (role dependent).
- Hybrid working arrangements (role dependent).
- Access to health and wellbeing support.
- Volunteering opportunities.
- Access to employee discounts (including fitness, shopping, and dining).
- Access to the Open Talent Market Portal (includes internal job opportunities, mentors, and global projects).
- Access to the Learning Portal (supports continuous learning with a range of content).
About Schneider Electric
Our mission is to be a digital partner for efficiency and sustainability. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software, and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centres, infrastructure, and industries.
At Schneider Electric we offer Apprenticeships, Internships and Graduate opportunities. We are on the lookout for passionate people to help us innovate at every level and build a future that empowers all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment.
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
