Digital Support Level 6 Apprenticeship - DF Communications

Job Details

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Digital Support Level 6 Apprenticeship - DF Communications

Looking to kickstart your career with an apprenticeship? DF Communications is offering a Digital Support Apprentice role where you’ll get hands-on experience and develop key skills in business admin and customer service.

 What You’ll Do:

• Master "The Layer" CRM: Manage customer records, sales, invoicing, and stock control
• Customer Care: Be the first point of contact for customer inquiries and ensure they get the help they need
• Coordinate & Collaborate: Schedule appointments and work with different teams to keep everything running smoothly
• Assist with Billing: Help with invoicing and resolving any billing issues using Xero
• Inventory Management: Keep track of stock levels and assist with orders
• Use Microsoft Tools: Communicate with the team via Teams and manage data with Excel

What We Need from You:

• Great organisational skills and attention to detail
• Excellent communication skills (written & verbal)
• A positive attitude and a love for helping people

Perks:

• Salary: £18,200 / year
• Hours: Monday-Friday, 9am-5pm
• Hands-on training and mentorship
• BUPA Private Medical Care
• Fun and supportive team environment
• Opportunities to grow and move up in the company

Ready to dive into the digital world and build your career in customer care? Apply now!

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!

About QA Ltd

Discover your potential through a QA apprenticeship, mastering the skills and technologies that today's employers are seeking. With an apprenticeship, you can earn while you learn and unlock a world of opportunities. Our programmes offer apprenticeships and degree apprenticeships focusing on the most in-demand tech skills, ranging from Level 3 up to Level 7 (a master’s degree).

• 40,000+ learners have already accelerated their careers with QA.
• 90% of QA apprentices secured full-time jobs upon completing their apprenticeships.
• Join a provider ranked in the Top 50 Training Providers from 2019 to 2024.
• Benefit from an award-winning learning system that combines cutting-edge technology, engaging content, compelling design, and on-demand tutor support.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.